Previous incidents

October 2023
Oct 30, 2023
1 incident

Market Data is down

Degraded

Resolved Oct 30 at 05:04pm CET

17:04 CET: The data for the time interval from 14:55 to 15:10 CET will be downloaded and analyzed. The results hopefully feed into better target metrics for performance.

15:09 CET: All systems fully recovered within 5mins.

15:04 CET: Market Data was delayed by ~15s due to a heavy spike in incoming traffic.

2 previous updates

Oct 26, 2023
1 incident

Market Data: Deployment During Trading Hours

Degraded

Resolved Oct 26 at 09:44pm CEST

21:44 CEST: All messages were recovered. Systems are working as expected now. Going into the future, there will probably a grace period for a newly deployed system to recover the most recent data.

21:38 CEST: A new feature was deployed; interrupting live-message processing. The system has to recover ~10mins of data from the past.

1 previous update

Oct 25, 2023
1 incident

Market Data: Faulty Status Monitoring

Degraded

Resolved Oct 25 at 08:29am CEST

8:42 CEST: The new deployment is live and status reporting now works as expected.

8:29 CEST: Fix was implemented and is in deployment right now. Expected to be rolled out in the next 20mins.

8:03 CEST: Deployed new monitoring setup early today. A faulty condition in code let to the status being reported as degraded when it should have been available.

1 previous update

September 2023
No incidents reported
August 2023
No incidents reported