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Downtime

Market Data is down

Apr 15, 2024 at 04:06pm UTC
Affected services
Market Data

Resolved
Apr 15, 2024 at 04:52pm UTC

Starting at 18:04 CEST, we saw API requests from Doppler responding with an HTTP status code of 503 and the following JSON payload:

{"success":false,"messages":["Request took longer than 29 seconds"]}

These responses prevented the client from accessing the latest secret in order to connect to the market data source.

The last such response was received at 18:14 CEST. Due to exponential backoff no further attempts have been made until 18:19 CEST. The request sent on 18:19 CEST received a successful response allowing the market data service to resume operations.

Updated
Apr 15, 2024 at 04:24pm UTC

Market Data recovered.

Created
Apr 15, 2024 at 04:06pm UTC

Market Data went down.